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What The Forrester “Facebook and Twitter are Over” Report Means For You

By Carrie Kerpen

Forrester just published a report titled, “Social Relationship Strategies That Work“. It costs $499 to download, but it’s summarized pretty well in this blog post by author Nate Elliot.  Basically, the Forrester report says that by Facebook killing organic reach, it’s killing its utility as a social network. It talks about socializing your own site, and also talks about how Twitter is headed in the exact same direction.

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15 Community Manager Problems

By Casey Danton

Pumpkin Spice Latte time may have just rolled around, but if you’re in advertising, you’re probably ankle-deep in prep for the holidays. While the holidays may be the best time of the year for some, there’s one group of people who it is the worst for: Community Managers.

Here are some typical community manager problems you can look forward to dealing with this season….or more realistically, all of the time.

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